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MG
Melissa G

1 reviews | Active since Oct 2012

12 Aug 2024, 20:02

FNB INSURANCE

We are clients for more than 10years. We moved our insurance from Integresure to FNB because we have been clients for so long and obviously the ebucks we will get from moving our insurance and life policies to FNB. DONT DO IT PEOPLE!!!

SO my phone got ******, the moment I wanted to claim they are full of nonsense and only want to give you a Takealot, Makro or Incredible Connection voucher. What the hell do I have to buy for R22000 at Takealot or the other stores. Now I am forced to buy **** I dont need because they dont want to make a cash payment... This is really unacceptable as I pay my monthly installments cash and not with a voucher.

Me and my wife will be moving our insurance and other products because we are highly disgusted with the service we've gotten from FNB short term insurance.

And to top it off we waited six weeks for feedback on our claim and then they want give you a voucher.Ridiculous !!!

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MG
Melissa G's update13 Aug 2024, 10:18
Reviewer Update
Issue still not resolved as FNB just claims one of their partners should be used to cover your losses they do not payout money only vouchers. They want to leave you the "same"as you were before. Well I had phone, you took more than 6 weeks to attend to the claim, so I already got another phone in the meantime so I wont be buying a phone.... so now I have to buy stuff I dont need just because you hand out vouchers. Ridicilous. Your service is pathetic FNB. I hope everyone sees this!! I will post this to every platform I know!