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mamorena M

1 reviews | Active since Oct 2012

03 Oct 2018, 12:13

FNB INSURANCE

My car's window was broken into and the people who installed the window might have not done a proper installation. I have been calling FNB insurance brokers with no luck as the window wont fully close. Someone get back to me with where I can take the car for repairs soon, as this is a risk.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Oct 2018, 13:06
Official

Good day Mamorena,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Insurance who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)