Fnb Insurance
<p>I had lightning damage on my tv and xbox. After phoning fnb insurance and reporting it, they advised me of the procedures. I needed to complete claim forms, get damage reports and then quotes to replace my items. </p> <p>After I did that, I emailed it on the Monday. Friday I phoned and they confirmed that payment was made. </p> <p>It is now Wednesday and still no money. I phoned them today and the said that they will make payment today!!! And to top it all of they got cheaper quotes for cheaper tvs. Not even the same brand as the ones I had! They just got special prices from Makro, the xbox that they got a quote on is not even the same as the one I had! </p> <p>They want to pay me out the price for specials, and not the value of my property. As far as I know they must pay me the value of my property that I had and not the cheapest special. </p> <p>This is unacceptable and I will be taking it up with the ombudsman.</p> <p>Their service is VERY BAD! As far as keeping the client in the loop on the claiming process, they suck at it. And when they talk to you they are very rude and one even put the phone down in my ear. </p> <p>Please think twice before you want to go with them.</p> <p> </p>