FNB Insult to Intelligence

<p>Reference No, ********** </p> <p> </p> <p>Since I have requested FNB to revert to the recording of my agreement of account, I keep getting the same information that I am disputing.</p> <p> </p> <p>I don't know must I draw FNB consultants a picture and maybe they will understand the problem?</p> <p> </p> <p>My complaint in simple terms: I DID NOT SIGN UP FOR A PAY AS YOU USE ACCOUNT. </p> <p>FNB keeps telling me I have a pay as you use account. </p> <p> </p> <p>The solution: Revert (It means go and listen) to the telephone recordings.</p> <p> </p> <p>Now I had to pay more than R2000.00 to get my account back to normal. I have a small business and cannot afford that fees. I mean relly are FNB trying to make money for the settlement that FNB paid the clients who lost their safety deposit boxes.</p> <p> </p> <p>Honestly, just give a simple solution is required for the aboved.</p> <p> </p> <p>You will honestly need to get consultants that want to work and understand their work.</p> <p> </p> <p>Last year I requested information on numerous products that FNB offer and till now I am waiting for it.</p> <p> </p> <p>Please if FNB can just sort out the R2000.00 bank fees for me, because I think if I ask for the other information you will get confused.</p> <p> </p>