FNB Insider Internet *****

On Saturday 27 February 2016 at 7pm I received an in contact message from FNB stating that R20,000 was paid by SmartApp from my Cheque account. <br> - I off course did not do this payment and immediately called the FNB dispute hotline to have this transaction reversed. <br> - The ***** department sent me a mail and asked me to fill in an affidavit with the particulars as stated above.<br> - I filled in the form and had it certified and sent it back <br> - I immediately received an email confirmation from FNB of receipt of my mail.<br> - As I did not do this transaction I requested an immediate reversal of this transaction.<br> - I tried to call the internet ***** investigation hotline being sent from one call centre to the other.<br> - I can only communicate by email to [Email Removed]<br> - Nobody has come back to me with regards to the next steps, it is 5 days now<br> <br> I believe it an inside job within FNB because;<br> 1. I did not received a mail or sms as I usually do.<br> 2. Since then I receive my mails and sms's as normal<br> 3. If my phone sim was sim swopped, why is it still on and working normally.<br> See Link:<br> [URL Removed]