FNB *****ING OVER CONSUMERS UNDER CONSUMER PROTECTION ACT

*** ??? FNB. Your bank is *****ing consumers overunder the Consumer Protection Act. This complaint is to two divisions of your bank FNB LIFE and FNB CREDIT. I AM SO OUTRAGED AT THE LIES YOUR EMPLOYEES ARE TELLING THAT I THINK I AM GOING TO TAKE MY CASE TO THE SMALL CLAIMS COURT UNDER THE CONSUMER PROTECTION ACT!! SINCE THE AMOUNT INVOLVED IS WAY LESS THAN R20 000. DO YOU KNOW WHAT THIS MEANS??? IT MEANS I AM GOING TO SUPOENA THE HEAD OF FNB LIFE AND THE HEAD OF FNB CREDIT (SINCE THEY ARE THE MAIN DECISION MAKERS UNDER EACH DIVISION) TO COME TO THE SMALL CLAIMS COURT AND EXPLAIN TO A COMMISIONER WHY FNB LIFE IS SELLING DEBT PROTECTION POLICIES FOR FNB CREDIT YET THE TWO DIVISIONS DONT COMMUNICATE AT ALL OVER CLAIMS THAT HAS BEEN SUBMITTED TO FNB LIFE FOR FNB CREDIT.YOUR EMPLOYEES KEPT MAKING FALSE PROMISES AND THAT HAS BROUGHT DOWN MY CREDIT SCORE BY NEARLY 100 POINT. THE ONLY COMMUNICATION I RECEIVED AT ALL FROM FNB LIFE WAS A CALL ABOUT A COMPLAINT I FILED THEN THEY SAID THEY WILL EXPIDITE MY CLAIM , WHICH THEY HAVENT.IN 10 ****IN MONTHS ONE CALL. HOW ****ED UP IS THAT??? EVEN AFTER I SUBMITTED 2 DOCTORD CERTIFICATES AND A LAWYERS "PERMANNET INCAPACITY" INVESTIGATION ON THE OTHER HAND FNB CREDIT COULDNT STOP CALLING ME AND NOW HAVE TAKEN MY CREDIT CARD AWAY EVEN THOUGH I HAD DEBT PROTECTION. BE VERY CAREFULL WHEN YOU CALL ME BECAUSE I RECORD ALL CALLS NOW!!