NB
Natasha B

1 reviews | Active since Jan 2024

12 Dec 2024, 09:42

FNB *****ing money from me

FNB keeps taking tolerance limit fees even after the amounts have been deducted and paid. Now it keeps racking up fees and we are now over R1700 in fees that FNB is taking for minor payments that should never have happened as I had money in my account to pay for things but FNB says it was pending payments. However this has never happened before, when I pay for things with my available funds then it automatically is revserved for that merchant. Now Im in a situation where my available funds isn't actually available which makes no sense!!! No one is helping me, I even went to FNB Hatfield and spoke to Danny and he said they can't help me as their system doesn't show all the information and the call center can also not help nie. Im going to close all my accounts with FNB. This is *******!!

I have never had this happen to me, usually if I don't have money the transaction will decline but FNB refuses to take responsibility as this is a glitch in their system!

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