AB
ASHWYN B

1 reviews | Active since Jun 2023

30 Jun 2023, 13:24

FNB *****ING FROM CLIENTS

FNB IS CHARGING ME R1634 FOR THEIR DELAYED MERCHANT PAYMENTS WHEN I MADE THOSE PURCHASES, I HAD MONEY AVAILABLE IN MY ACCOUNT, AND NOW I GET MESSAGES STATING #ITEM PAID WITH NO FUNDS. I CANCELLED A DEBIT ORDER MANDATE WITH A SERVICES PROVIDER AND SUSPENDED THE MANDATE WITH FNB. THIS IS NOT FAIR TOWARDS YOUR CUSTOMERS, HOW AM I SUPPOSED TO PAY R1634 FOR CHARGES, CHARGES THAT I WAS NOT AWARE OF, THE PURCHASES WERE MADE ON THE 24TH THE DEBIT ORDER WENT OFF ON THE 26TH, WHY DIDN'T IT BOUNCE IT WOULD HAVE COST ME LESS. I AM NOT GOING TO PAY THOSE CHARGES AND WILL BE REFERRING MY QUERY OVER TO THE OMBUDSMAN, YOUR CALL CENTRE IS FILLED WITH *********** STAFF. FNB IS TRYING TO MAKE MONEY OFF ITS CUSTOMERS, THIS IS DAYLIGHT *******.

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