1 reviews | Active since Dec 2015
FNB - INDECISIVE
I have had the facility of a temporary loan for a number of months and now all of a sudden I do not fit the criteria. How is this possible all of a sudden? I have been so impressed with the client service of FNB and I have advised many people to switch to FNB from their current banks seeing as I have only received the best of service but this now leaves a sour taste in my mouth. It seems that I should rather switch to a different bank that is not so indecisive about their clients!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)