SS
Shaik S
1 reviews | Active since Dec 2017
16 May 2019, 06:10
Fnb incorrect billing
I nderstand that as a Gold cheque account holder my latest 3 monthly statements are free. I was browsing through my account and i saw that i was charged exorbitant statement fees when i did downloaded the FREE statements which is included in the R105 cheque fee i pay end of the month. There were some statements downloaded and I was charged like R150 or so when it supposed to be free
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
16 May 2019, 09:50Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply16 May 2019, 09:50
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***