1 reviews | Active since Oct 2015
FNB INCONVENIENCING YOUR CLIENT!!!
I opened a gold cheque account with FNB about 3 months, did the online debit order switching emailed all the information etc. Courier service delivered my card and i provided them with the necessary documentation. 2 weeks ago i received a sms saying that my account will be frozen as no documentation has been received ?? Really!!! I than decided to contact the call center the consultants i spoke said no don`t worry send through your FICA documents again and we will gladly assist you! Guess what?? nothing has happened and i am still waiting you guys are inconveniencing me!!! My debit orders are going off from that specific account. I will not be liable for debit orders you better sort your **** out or someone needs to contact me URGENTLY!!!! Leanette Baicks - Fourie . [Email Removed]
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833239 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833239 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)