FNB inconsiderate bunch of ******

Do not take up anything with FNB they are just a bunch of ******. They really don’t care about you or your interests.

I have a personal loan account with them which fell in to arrears as i am currently unemployed and i made an arrangement with them to make a payment of R139 every month for the arrears they sent me an sms confirming the agreement however I still would receive calls and sms telling me im in arrears and that I should make a payment.

Fast forward to a month later im making the payment of 139 + my normal monthly installment. The month of November they try deducting from my account however they were unsuccessful and I transfer the monthly installment myself instead of them debiting it. Which would mean i owe 139 as per our agreement for that month. FNB is now telling me that they handed over my account now the lawyers are calling me and I told them that i am currently unemployed however we managed to come to an agreement of how much I can pay until I get a job.

My sister sends me money to book her ticket for her so she can come down for Christmas fnb loans decides to debit that money even though the payment agreement is for the end of the month and not the 18th. They would not reverse the transaction. Fnb does not care for you as a customer even if you fall on hard times. To top it off both fnb and their lawyers are debiting from my account, even after telling them im not working. Every other day someone is calling me trying to make an agreement of some sort. No one is taking into consideration that I am unemployed and will only start working again next year as I just had a baby. They just a bunch of inconsiderate snakes and I want nothing to do with them.