1 reviews | Active since May 2016

28 Oct 2016, 19:51

FNB incompetnt

<p>I have a Premier account with FNB which I cannot use or close. I have been in and out of their branches for this issue they told me to bring a 17.4 form I brought it now I don't know anymore I have been paying monthly fees for an account i'm not using/ can't use / can't close. no one has money laying arroung to spend for nothing. I was there again today poor consultants cant help me . I'm very frustrated.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2016, 10:25
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)