BM
Boni M
1 reviews | Active since Mar 2012
28 Jun 2019, 15:39
FNB *********** & inconvenience
Made a cash deposit at the Aiken street branch yesterday at 14:49. The atm took the money & Gave a slip that says “ your cash deposit was unsuccessful “. Went inside the bank & was given a form to fill in . Today I am being told it will take 3-5 working days for the matter to be resolved!! What the ??! It’s month end , there are debit orders that needs to run . Why should I wait 5 days & who’s going to pay for those unpaid debits ?? NoNoNo. This is unacceptable. I
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FNB (First National Bank)'s replyOfficial
29 Jun 2019, 08:58Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
RegardsHello Peter Complaints Team
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
RegardsHello Peter Complaints Team
FNB (First National Bank)'s reply29 Jun 2019, 08:58
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
RegardsHello Peter Complaints Team
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
RegardsHello Peter Complaints Team