FNB *********** IN EVERY DEPARTMENT - This is my 4th **** Experience in less than 12 months

Try pay with Credit card using (new'ish) card issued around March 2018. Machine refuses chip, requests cashier to swipe and follow prompts, I enter Pin. Transaction declines. code 13 Receive sms stating cashier must call ********** 413 for a security check. Call, go through prompts, hands call to me, answer security questions, get transferred to electronic verification, then back to original idiot who transfers me to another department who hasn't got a clue regarding how to help.

FNB, I AM TIRED OF YOU STUFFING ME AROUND.

This was today around 14:30 - check your records.

By the way, I paid using my Capitec card - seemless and efficient.