LH
Lenise H

1 reviews | Active since Jan 2019

29 Jan 2019, 16:18

FNB ***********

FNB is absolutely useless. I have spent more than 3 hours on the phone with them - they still cannot fix the error. They don't bother to call back when they say they will, cannot execute even the most basic tasks. I am planning to close both my local and foreign account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2019, 08:42
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team*** (option one)