1 reviews | Active since Jul 2018
FNB ***********
FNB declined my bond application because i have been a victim of a ***** identity.I am the one who listed my details with the south african ***** department because my wallet was ****** and people committed ***** using my identity.FNB doesn’t do proper investigations, this was done to protect me. So every time someone applies for credit in my name, I need to be contacted to provide them with a reference number as a form of verification to ensure that no ***** gets committed if it’s not me who app****. All major banks made contact with me to get my reference number but FNB just decided to declined without even verifying why my details were listed with ITC for *****.
Good Day Happy Makola ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Happy Makola ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
