FNB incompetence will leave you stranded

I would give FNB a zero star rating if I could. I opened a cash passport with them for the purposes of travelling to the Netherlands. The first purchase I made in the Netherlands got my card blocked due to "suspicious activity". There is no toll free number to call to resolve this and I cannot buy airtime as my card was blocked. Trying to resolve this through the cash passport website gives me a "unknown error", and although I emailed their "customer service" address, FNB has decided that it is too much effort on their part to contact their customer of 10 plus years, and has chosen to rather leave me stranded in a foreign country for 6 days with no money. So unless your idea of travelling includes relying on the kindness of strangers to provide you with help that your bank won't give you, save yourself a horrific experience and bank elsewhere.