1 reviews | Active since Oct 2014
FNB INCOMPETENCE AND FAILURE TO RESOLVE ISSUES
I've been with FNB since I was a child, when my grand father opened a BOB Account in the 90s, unfortunately the treatment received from the bank recently is really unfair and nosensical. Firstly I am Private Wealth Account Holder but have never been calling by my banker, tried to call her last week as I was told her name is Louise Van Der Merwe, she rejected my call and stated that one must call private clients help dest and never returned my calls to hear my issue with the bank.
I had about 4 personal loans in which all are paid up recently. FNB referred some loans to attorney's without my knowledge and they are harassing me everyday even though they have been paid up. I am struggling with paid up letters as I'm written now. I am definitely changing the bank, private client treated in a sensical and barbaric way. Even Capitec if better than FNB, you have lost your reputation with call centres and agents without telephone etiquette. Even today I've called but my issue was not resolved, the agents were passing the buck, you need to find a good service provider to trading your call centre agents as they contradict themselves and provide different answers.
FNB Bank is pathetic "SIES"
