SD
Stoffel D
1 reviews | Active since Dec 2018
10 Dec 2018, 16:30
FNB incompetence
My wife has been trying to close her FNB account since August and eventually we got the cheque and credit account closed, but for some reason they are just not able to get the Garage card closed. We paid all outstanding fees, but since they are too *********** to close the Garage card, they have charged her another amount which we are not willing to pay, as it is because of their incompetency. Now they have handed her over to Attorneys for R153 outstanding, because they cannot do their job. This is ridiculous!!
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FNB (First National Bank)'s replyOfficial
11 Dec 2018, 08:21Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply11 Dec 2018, 08:21
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)