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arno G

1 reviews | Active since Jul 2012

02 May 2023, 02:34

FNB IN TOP FORM , YET AGAIN

I am locked out of my Online Banking app . For a week I have been in contact with FNB , as I have to transact i.e. transfer money to another bank . Today is the 2nd of April , I have not been able to service the debit orders due to the inability of FNB to activate my online banking app . As always they have plenty excuses , but all I can say is THANK YOU FNB FOR PUTIING ME IN THIS AKWARD SITUATIO

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arno G's update03 May 2023, 13:00
Reviewer Update
I want to share with FNB Executives & management : Lebo Phoalane & Kgomotso Bocibo . Out of more than 20 emails they were the only two who actually read the emails . I would highly recommend that you reward & recognize the both of them for outstanding customer service .
I sincerely hope this message goes to the CEO of FNB , you can learn a lot from Lebo & Kgomotso ................ Well done Lebo & Kgomotse