1 reviews | Active since Jun 2015
FNB in the Dark
I wanted to move my account from Standard bank to FNB , so app**** for my new cheque account , after doing the online application , they send e a quick mail to say welcome and my new card is on it way , 2 days later I get another mail that my card had been cancelled for NO reason at all , so I mailed the mybranch and they reactivated my account , upon getting my new card , I get another mail that it has been closed due to ***** and I must contact them. so I did , know one knows what it was about , know one can tell me why my account and card have been cancelled for the second time , NO one calls me back to try and sort it out ,, it's like FNB just does not care if they get a client or not , actually makes you think if they really do keep all their promises.<br> <br> all I would like is if they can sort my account and card out , but I guess ill just have to wait another month , or maybe Standard Bank is just the better option , at least I know what im getting and they always give me a call.<br> i'm really sorry to do this but enough is enough
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712316.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712316.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
