1 reviews | Active since Apr 2018
FNB in on *****?
Currently have ***** of over R100,000 happening on my account. Due to it being a Sunday I can't be helped. I'd love to name and shame a specific employee but I can't even get through to them. Here's the best part. I have banked with them for 8 years now. But in a serious situation they are having time off. A multi billion rand company responsible for the safety of my money can't employ after hours staff or let alone do what they charge for, keeping money safe.
So FNB. How can you help me? Bet you can't. By the time you've wiped your eyes all your customers keeping your business afloat will have left and you will remain keeping pocket change in student accounts and processing e wallets while the big dogs switch to banks with service
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***o
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***o
