TN
Terrance N

1 reviews | Active since Nov 2010

29 Feb 2016, 09:50

Fnb in cahoots with R99 ********

I have noted 2 x R99 debit order was placed on my Fnb account and money was deducted , i did not authorize these debit orders and i don't even know who is this AMKAYTRANAT that fnb payed my money to .<br> <br> I went to fnb branch to query this and i was told to cancel the debit order and they did reverse the transaction but FNB refused to pay back the bank charges involved and they even went on to charge what they called \stop order\". why do i have to pay for all this when it is your fault FNB ? You excepted an unauthorized debit order and you making it my fault. I demand all my money to be payed back failing to do that i will be lodging a complaint with the finance ombudsman against you and will write on social media about it.<br> <br> It is crystal clear why you except unauthorized transactions , you are making millions out of it. FNB you have became a legal ******** institution yourself.<br> <br> Yours Angry cheated client"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Feb 2016, 10:38
Official
Hello Hello2,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 878415 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)