1 reviews | Active since Jun 2018
FNB in bed with bogus debit orders...?
Does anyone else think FNB works with these bogus debits that are happening to their clients? If they are such an innovative bank why can't they come up with a way to alert client BEFORE these stupid debit orders go off? I mean they can clearly see a bogus debit order from a mile away, who makes a debit order of R99? really! I'm so fed up with reversing and stopping these things, it just means money in FNB's pocket ofcourse! That's why they not even lifting a finger to protect their clients. Losing clients due to stupid reasons. If anyone can reccomend a bank that has been able to deal with these R99 ****s please let me know so I can move sommer TODAY!
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***