KS
Kyle S
1 reviews | Active since Jun 2011
02 Nov 2019, 14:01
FNB - Impossible to Switch to from another bank
I am trying to switch to FNB from Standard Bank, the initial call was great account was setup fast but it was downhill from there.
First my credit card application was declined as I apparently don't earn enough money, never mind the fact that I have no debts whatsoever. All I was asking for a small credit limit to match what I have with Standard Bank. (Banks reward programs favour the use of credit card over cheque cards).
The private banker who was appointed to my account has been useless to say the least.
How could I have confidence in a bank to look after my money if they cannot even get the paper work right?
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Replies (3)KS
Kyle S's updateReviewer Update
05 Dec 2019, 21:01Unfortunately it seems FNB is unable to resolve the issue, so I have decided just to stick with Standard Bank.
KS
Kyle S's update05 Dec 2019, 21:01
Reviewer Update
Unfortunately it seems FNB is unable to resolve the issue, so I have decided just to stick with Standard Bank.
KS
Kyle S's updateReviewer Update
26 Dec 2019, 15:47I requested that my personal accounts be cancelled on the 5th December 2019 and to date all the parties involved with my initial Hellopeter review have yet to acknowledge my cancellation request...
KS
Kyle S's update26 Dec 2019, 15:47
Reviewer Update
I requested that my personal accounts be cancelled on the 5th December 2019 and to date all the parties involved with my initial Hellopeter review have yet to acknowledge my cancellation request...
KS
Kyle S's updateReviewer Update
09 Jan 2020, 21:58I am still waiting for confirmation that my account has been closed and they continue to charge me for the account long after I ask for the cancellation.
I logged a second complaint to follow up on the cancellation, the person handling the complaint called to say they are investigating and that they would get back to me the next working day, but I am yet to hear from them.
Great FNB, you are really making sure that I never consider banking with you.
I logged a second complaint to follow up on the cancellation, the person handling the complaint called to say they are investigating and that they would get back to me the next working day, but I am yet to hear from them.
Great FNB, you are really making sure that I never consider banking with you.
KS
Kyle S's update09 Jan 2020, 21:58
Reviewer Update
I am still waiting for confirmation that my account has been closed and they continue to charge me for the account long after I ask for the cancellation.
I logged a second complaint to follow up on the cancellation, the person handling the complaint called to say they are investigating and that they would get back to me the next working day, but I am yet to hear from them.
Great FNB, you are really making sure that I never consider banking with you.
I logged a second complaint to follow up on the cancellation, the person handling the complaint called to say they are investigating and that they would get back to me the next working day, but I am yet to hear from them.
Great FNB, you are really making sure that I never consider banking with you.