Fnb imcompetent always

Very disappointed in their service everytime. I have two business accounts and one personal account with Fnb. But their service towards me is very poor but they are quick to take out their bank charges from all 3 of my accounts. I have unauthorized debit orders to be disputed, they answered my call after 30 minutes and transfered me to numerous people as if they don't know what they are doing. And each person I had to confirm my details to which is annoying. The 4th transfer hold their call got cut. I wasted my time and my airtime and I have a business to run. How do we run a business with an *********** bank like fnb. I'm tired of them now and need to find a more professional bank. Their call centre staff are very rude and treat me as if they doing me a favor. They forget that their salary comes from us clients. They need to hire professional staff to assist us because right now their service is nal and void.