1 reviews | Active since Nov 2015
FNB - Im regretting being with them. There is no support and no one that is available to assist.
The whole covid & lockdown messed everything up and put us in an difficult situation after selling our house, had to move to a rental house and our bond registration was on hold for 3 months. We had to pay our bond and the rental at the same time. They given us "Covid Relief" but the house was registred a month later and settled but now i sit with another R46k dept with no statements showing what the R46k even covered.
My frustration with FNB is there is LITTERLY NO ONE that call's me back, even if you on Premier banking which is useless. Their APP is useless trying to communicate on secure chat, and if i eventually get through i am being transfereed to 100 differnt people all not wanting to help or even put me through to the correct person.
I even phoned like +R150 worth of air time without even speaking to a single person. Their computer system is horrible.
On that note. It is better and easier to speak to someone in person than going through the computer system to try and resolve a matter. It just cause frustration.
Im waiting on her feedback.
Thank you.
On that note. It is better and easier to speak to someone in person than going through the computer system to try and resolve a matter. It just cause frustration.
Im waiting on her feedback.
Thank you.