1 reviews | Active since Mar 2018
FNB illtreatment
I have been requesting FNB to assist me with the way forward of having to repay the overdraft in lesser instalments every month since ive stated that I have financial problems but nothing is being done , I'm not getting any response instead the last time they spoke with me they told me that I have to repay the revolving loan before I can close the cheaque account. Now I'm being harassed by phone calls from lawyers and sometimes I'm scared of answering calls. I have stated that let's reach an amicable solution to these issue because im willing to pay.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)