LM
L M

1 reviews | Active since Mar 2018

26 Jul 2018, 16:39

Fnb *******y charging clients for their own mistake

FNB Has weakness in controll in their providing 3rd parties with their customer banking details

They let ********** run ******* debit orders without checking with their client or requesting debit order signed form

Once this happens Fnb has the nerve to charge their client fees R5 for reversing money ****** from their own custody.

What kind of a bank is this!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2018, 08:45
Official

Good Day L Maya ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***