rR
rgous R

1 reviews | Active since Oct 2014

05 Jun 2017, 14:37

FNB *******ly taking money from my account

<p>I received an SMS notification from FNB to advise that hat had taking money from my account just because they could. This is without my consent and this is *****.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jun 2017, 14:49
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)

rR
rgous R's update05 Jun 2017, 15:57
Reviewer Update

I will need my money paid back to me by close of business, today. All charges must be reversed. This is a major inconvenience and totally unacceptable.