1 reviews | Active since May 2019
FNB *******LY FREEZES ACCOUNT...
I opened a personal account at FNB about 7 weeks ago. My husband (foreign national ) and I sold property (vehicle ) in to a mutual friend of ours and he made a transfer of some of the money and deposited an X amount...in total the transaction was over R100k. I went to the atm one Saturday morning to withdraw cash and guess what...the account was frozen...I went into the branch and enquired and was told the ***** dept is closed on Saturday...on request we sent an affidavit, ID, my husband's passport and marriage certificate to fnb ***** dept... to make a long story short an 'investigator " called me and questioned the origins of the money and 100 other questions..after we contacted a lawyer the legal department at FNB notified him that the origins of the funds were being investigated...about 4 weeks ago already...I called the ***** dept and asked to speak with or obtain investigating officer's email address or number and the consultant tells me that there is no investigating officer (but that i should contact Mr A Naidoo whom i have spoken to - rude and unhelpful) assigned to my account and there is no charge that has been laid against my account or the person who made the transfer...it's been 7 weeks now...still no response and in the interim my husband's businesses are being severely affected...
Kind Regards,
Kind Regards,
