rR
robynsdelights R
1 reviews | Active since Dec 2016
04 Dec 2018, 12:14
Fnb ******* and *************
Fnb *******ly takes money from my savings when I have only agreed to debits of my cheque account. Where does it say that I give them the privilege to take from my savings account hen I'm unpaid maternity they take the little I have when I have insurance which is suppose to cover my premiums but they refusing to in force it now they take the little I have in savings, when I have never authorised it. Disgusting my family has banked with them for over 30 years I think I should change banks to another that's trust worthy an doesn't go behind your back and unable to help esp when their slogan is how an we help you. It should be how we can't help you.
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Replies (1)FNB (First National Bank)'s replyOfficial
04 Dec 2018, 12:33Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply04 Dec 2018, 12:33
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
