1 reviews | Active since Jan 2015
FNB ignoring my complaints.
FNB stole R2250 from my account for some Honfee *******. I reported the matter on the 15th of August immediately when I saw that FNB had their greedy paws in my account. I wrote a review and was contacted the same day and told that the complaint was logged and the ****** money will be reversed. Today is the 21st of August and the ****** R2250 is still not in my account. I earn R10k a month and FNB have the nerve to ***** a quarter of my salary. I can't even pay my baby's crèche fees because of this. I want my money TODAY. The same time you give back the money you stole you may proceed to automatically close my account.
I urge everyone out there to just Google "FNB Honfee" and see the thousands of complaints about this ******** enterprise. How much money do FNB make when they ***** such amounts from so many people?
I have registered a case of theft at SAPS with case number CAS 645/19 and will today proceed to submit a complaint to the banking Ombudsman because my complaint is not being resolved.
I will furthermore ensure I raise this Honfee theft on my social media pages and if need be, write to every media house. Somebody will be willing to assist.
Please, I don't want anyone to phone me to apologize or tell me this has been escalated to the complaints department. I don't care to know this. When somebody phones me all he must tell me is when am I getting back my ****** money. That's all I want to know.
I've been extremely patient with this matter but now that this theft has resulted in me not being able to pay crèche fees I am losing my cool.
I ask once again, WHEN AM I GETTING THE MONEY YOU STOLE FROM MY AVVIH ACCOUNT? I insist that you give my money today. I want it today. You did not work for that money so you have no damn right to take it and make me wait for it.
As poor as I am, I will do everything possible and report it to every relevant institution till I'm heard. Everyone should know how can you NOT help.
What time today will my money be paid to my account?
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
