CN
CHRISTINE N
1 reviews | Active since Aug 2019
15 May 2020, 13:35
FNB IGNORING my complaint about money gone missing in my account
URGENT HELP NEEDED... I am struggling because of FNB actions and now their no action.
FNB: Ref no. ********** and **********... BLATANTLY IGNORED since 17 March 2020 Reference numbers: ********** and **********... THIS IS URGENT!
Please can I get help with my account. How long must I wait to get any kind of feedback... ?? MONEY HAS GONE MISSING from my Birthday "Bonus" month of March & now FNB will not even assist me with relief of temporary loans and yet my situation is caused by FNB. Where the hell am I suppose to go for help?
I mean really now... my complaint was logged on 17 March 2020 and I missed 2 calls, which hardly rang twice after 16:00 and 17:00 on different occasions.
CHRISTINE NXUMALO
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Replies (3)CN
CHRISTINE N's updateReviewer Update
15 May 2020, 14:12Every time I report this, I get an sms and an email message from
Customer Resolution Centre and NEW REFERENCE NUMBERS and also claiming that it has been logged and my complaint with ref ___ has been assigned to a Resolution Service consultant in Customer Resolution Centre. An investigation into your matter will now be initiated and we'll be in-touch with you shortly. But no one ever calls...
The latest Complaint reference numbers are: *** and ***.
I need better service from FNB and I need my back, urgently because credit has gone to hell because of FNB. Imagine from March... I have been complaining about money going missing from my account and yet my debit orders were not paid leaving in serious **** during the worst time ever, the #COVID19SA #Lockdown.
FNB will not let me borrow money and reverse debit orders in an attempt to survive. Now it is also refusing the offer me #COVID19relief.
PLEASE... I need urgent assistance, today... not tomorrow or in the next 48hours like you have been promising since March 2020.
The latest Complaint reference numbers are: *** and ***.
I need better service from FNB and I need my back, urgently because credit has gone to hell because of FNB. Imagine from March... I have been complaining about money going missing from my account and yet my debit orders were not paid leaving in serious **** during the worst time ever, the #COVID19SA #Lockdown.
FNB will not let me borrow money and reverse debit orders in an attempt to survive. Now it is also refusing the offer me #COVID19relief.
PLEASE... I need urgent assistance, today... not tomorrow or in the next 48hours like you have been promising since March 2020.
CN
CHRISTINE N's update15 May 2020, 14:12
Reviewer Update
Every time I report this, I get an sms and an email message from
Customer Resolution Centre and NEW REFERENCE NUMBERS and also claiming that it has been logged and my complaint with ref ___ has been assigned to a Resolution Service consultant in Customer Resolution Centre. An investigation into your matter will now be initiated and we'll be in-touch with you shortly. But no one ever calls...
The latest Complaint reference numbers are: *** and ***.
I need better service from FNB and I need my back, urgently because credit has gone to hell because of FNB. Imagine from March... I have been complaining about money going missing from my account and yet my debit orders were not paid leaving in serious **** during the worst time ever, the #COVID19SA #Lockdown.
FNB will not let me borrow money and reverse debit orders in an attempt to survive. Now it is also refusing the offer me #COVID19relief.
PLEASE... I need urgent assistance, today... not tomorrow or in the next 48hours like you have been promising since March 2020.
The latest Complaint reference numbers are: *** and ***.
I need better service from FNB and I need my back, urgently because credit has gone to hell because of FNB. Imagine from March... I have been complaining about money going missing from my account and yet my debit orders were not paid leaving in serious **** during the worst time ever, the #COVID19SA #Lockdown.
FNB will not let me borrow money and reverse debit orders in an attempt to survive. Now it is also refusing the offer me #COVID19relief.
PLEASE... I need urgent assistance, today... not tomorrow or in the next 48hours like you have been promising since March 2020.
CN
CHRISTINE N's updateReviewer Update
25 May 2020, 22:38FNB can you please attend to my matter. This is ****** ridiculous and very unprofessional and it really angers me...
CN
CHRISTINE N's update25 May 2020, 22:38
Reviewer Update
FNB can you please attend to my matter. This is ****** ridiculous and very unprofessional and it really angers me...
CN
CHRISTINE N's updateReviewer Update
25 May 2020, 22:52Can someone just investigate my matter, please!
CN
CHRISTINE N's update25 May 2020, 22:52
Reviewer Update
Can someone just investigate my matter, please!