PW
Peter W

1 reviews | Active since Jun 2015

08 Aug 2018, 10:49

FNB ignores request for assistance

I can't get ANY response from FNB to my request for assistance with my account. My requests for assistance on their web page have been ignored for over a week.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Aug 2018, 11:27
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints Team

*** (option one)