MF
Marius F
1 reviews | Active since Sept 2018
01 Oct 2019, 11:17
FNB Ignores my complaint that Money got stuck an ATM
On 3 Sep 19 I withdrew R 2000 from an ATM. R 400 of the R 2000 was stuck in the ATM. I wrote to FNB email: *** on 09Se*** and again on 21Se***. They flatly ignore me. Its was from an FNB Business account.
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FNB (First National Bank)'s replyOfficial
01 Oct 2019, 12:57Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply01 Oct 2019, 12:57
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***