FNB Ignorance and poor client service.

I had a problem of FNB locking accounts so payments cannot take place on my business account. You phone without solution they just denied any problem until you find some office at FNB that did it covertly and chose not to disclose that. I complained formally they investigate for a few weeks then they send me an email such and such a person tried to contact me and left her details ticket closed. I am not aware of receiving the email with the contact persons details. I tried today to make another payment still blocked. You have an negative influence on my business. I think there is bank who will value my account and not be arrogantly ignoring clients. I am very disappointed. you waisted my time. I was in the process of making another complaint but what is the use. I sat an whole afternoon with what used to be a bank manager. He send me away without an answer. he have no contact that can resolve the matter. Pathetic.