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marlyn M

1 reviews | Active since Jun 2013

30 Jul 2018, 16:40

Fnb if you get de*****ed or your card get cloned dont expect to get your money back

Well you are the worst bank after i fell for a email **** and my money was taken you did ********** 0 to recover or compensate the R4300 lost. Now i understand why your bank is hated so much. Im closing all 3 our accounts after the *** reply i got from fnb ***** fnb care you suck big time and i will not recommend you to any friends collegues or family. Please dont even open a complaint sms or email me with details they were just as useless.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2018, 09:05
Official

Good day Marlyn,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

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