FNB : IF YOU DON'T HAVE AN FNB A/C - GO AWAY!

I was advised at FNB Norwood today that they will not give change to anyone who does not have an Account with FNB! I happen to have about 10 accounts with them so they \kindly"gave me change but I am amazed at their attitude to non-account holders. My family has banked with FNB (and their predecessors) since 1889 (NOT A TYPO - 16 AUGUST 1889!!!! - about 126 years) and I am at a loss to understand their attitude. FNB - that's no way to get customers. FNB - please don't phone and apologise - rather give your bank's attitude a re-think! The same thing happened to me about two weeks ago but at that stage I was too lazy to write to Hello Peter. That's probably why FNB gets away with it. We are too complacent"""