FNB I need that money credited to my account to pay FNB hOME LOANS

I have done an immediate payment ofR10060.0 from my Capitec account to my correct FNB acount number on Monday early hours of the morning for me to pay my homeloans account however I have spoken to FNB and was told nothing was wrong with my account even made a R20.00 deposit on my monday afternoon just to make sure that my account is operational however Capitec tells me my funds were succefully paid to my FNB account. I then commucated with the consultant via the app and was told nothing is wrong with my account and then now told capitec again my fnb account does not have any problems and am told Bank serve has commucated with FNB and FNB is not saying to them what is going on????