yY
yashzn Y

1 reviews | Active since Oct 2016

26 Feb 2018, 10:55

FNB - I know how you can help me, just reply

First I'd like to note that I have no signal for a call.

FNB has not responded to me on Facebook regarding an urgent message.

I'd like to reiterate that I have no signal for a call.

I need to urgently get a replacement card and speak to someone regarding an account.

I'd lastly like to remind that I have no signal whatsoever for any calls.

Please urgently email me via the reference number provided.

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Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Feb 2018, 11:20
Official

Hello Yash-lucid,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

yY
yashzn Y's update26 Feb 2018, 11:37
Reviewer Update
Thank you, I shall await their call
yY
yashzn Y's update26 Feb 2018, 11:37
Reviewer Update
I mean email
FNB (First National Bank)
FNB (First National Bank)'s reply26 Feb 2018, 11:40
Official

Yes most definitely.