1 reviews | Active since Sept 2017
FNB -I am fed up with this Banl
I am really annoyed with FNB's service. last month they took R900 from my account and i was told it was for service fee and the bank charges which when i get this premium card i was told that the charges are better but they are *****. I had an overdraft of R8000 which i have never used because my account always has money and i never get any notification that i am using any overdraft but recently i check my account has used the whole R8000 overdraft which i cannot explain when was this used and how and now my account is on -R8000 which i am expected to pay. i am moving my salary to Capitec and everything that has to do with my monies i am fed up with this bank.
Hello LisaNorms,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello LisaNorms,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day LisaNorms ,
Kindly be advised that Lerato has called you to acknowledge your complaint.
We are waiting on call recording to assist you.
Kindly be advised that the turn around times are 24-48 Hours.
Kind regards,
Hello Peter Team
Good Day LisaNorms ,
Kindly be advised that Lerato has called you to acknowledge your complaint.
We are waiting on call recording to assist you.
Kindly be advised that the turn around times are 24-48 Hours.
Kind regards,
Hello Peter Team