cM
charles M

1 reviews | Active since May 2015

24 May 2015, 15:40

FNB, how we Steve you

FNB a bank who claims to be innovative has no understanding nor recognition for its entrepreneurial clients. To keep a very long story short it simply unacceptable that a bank of this caliber will offer a facility to its clients and then withdraw it 3 days later. Only to offer the same facility at 75% of the original value. The reason offered was simply that as consultants/self employed individual you are deemed to be high risk client and credit made a mistake with your profile.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 May 2015, 09:01
Official
Hello Chasmod,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 689236.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)