FNB - HOW WE CAN NOT HELP YOU

I received an sms on my phone on Saturday to say my account has been frozen as I needed to provide proof of address. I went into FNB Canal Walk on Sunday 14 February and was assisted by Mr Davids who took my proof of address, ID etc. Documents were signed and I was told the account was now unfrozen and operational.<br> My husband just tried to transfer to my account (also FNB account) and this would not go through. After phoning my Private Banker (thought this was a perk to have to help sort things out) and was told that she could not get hold of the consultant who helped me and that I needed to go into the bank to speak to him about it???? I am at work and if I don't go then I cant have access to my money???? This is ridiculous!!!! They have all the documents and all was confirmed on Sunday - why is there a hold still on my account!!!!