fnb how useless can they get before they crumble

by mistake i transferred funds into my 32 day call account. fnb then transferred the funds into another account at their admission. its been a week of phone calls and correspondence and no resolve to the blunder they made. messages from RB Jacobs which is an automated reply system. personal that cannot contact their own interdepartmental divisions. call centers that not only waste your time but actually waste you invested money.<br> hello somebody what the heck??!!??