1 reviews | Active since Feb 2017
FNB how they don't help you!
<p>They just debit what they want and when they like. I have a personal loan, this month they debited 3 payments. If you are in arrears they debit you account for what ever you are in arrears with without asking and they refuse to reverse the debit order. They have placed me in more debt that I can't afford. Why are they doing this surely they must first make contact and ask if U can afford the extra debit orders coming off? They debit what they want and not what the consumer can afford. I am changing banks, they ***** from the consumer!</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)