kJ
kyle J

1 reviews | Active since Nov 2014

22 Jun 2021, 10:43

FNB... how they CAN'T help you!!!!!!!

i did an ATM deposit where i inserted my FNB cheque card into the ATM and followed the promts. the ATM asked if i wanted the money to go to "my account" i selected yes. Considering that i used my FNB private clients cheque card the money should go into that account right ? nope the ATM decides to allocate the money to my FNB Credit card. but thats not the issue. the issue is that i no longer have access to the credit card as it has been closed after consolidating my debts however now not the private banker that i pay for nor anyone at FNB can assist for over a month.

i have not paid my rent fully. i did not make payment on another account which FNB charges me R110 for any unpaid debit. i could not pay bank charges which all in all set my account in a minus. which i again had money put into my account and i had to pay those inconvenienced cost i incurred through this ATM error.

it gets better i do not have money for food or petrol at this point. i now i owe family members money for the assisting me with paying the balance of my rent

i really need my money moved into the correct account today because tomorrow i will not be going to work... well until i get the money i wont be able to go to work which possibly means i get fired... which thankfully according to legal advice received i get to sue FNB thereafter :)... FNB i just want my money put into the correct account today so that we can avoid legal action

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