CP
Charlton P
1 reviews | Active since Aug 2016
04 Jun 2020, 09:42
FNB: How may we ***** up your client experience?
FNB can you possibly get any worse? Probably the only thing you can get right is to become worse. I tried to take a smart watch online yesterday and got kicked out. I called Noktula now and she told me that because my previous purchases was not marked as delivered the system kicked me out. When I was unhappy and told her to leave it I will load my cancellation request via hello peter she just said ok.
Damn useless bank. This was the final straw. I wont give you fools another chance.
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Replies (2)CP
Charlton P's updateReviewer Update
04 Jun 2020, 10:39So these clowns send me an e-mail with a complaints center number. I call and tell my story asking them to make sure they cancel this purchase request only for the call to be dropped on me. Sies what a disgusting ban****!!!!!!!!!!!!!!!!
CP
Charlton P's update04 Jun 2020, 10:39
Reviewer Update
So these clowns send me an e-mail with a complaints center number. I call and tell my story asking them to make sure they cancel this purchase request only for the call to be dropped on me. Sies what a disgusting ban****!!!!!!!!!!!!!!!!
CP
Charlton P's updateReviewer Update
04 Jun 2020, 11:29I don't need to hear a formal complaint is logged. I am aware as I logged it. No investigation is needed. I tried calling 3 times now just to be passed from pillar to post. when asking to speak to a manger the call gets dropped. It is simple. provide me with confirmation the smart device I tried to purchase is cancelled. I bought one from a place with the understanding about customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CP
Charlton P's update04 Jun 2020, 11:29
Reviewer Update
I don't need to hear a formal complaint is logged. I am aware as I logged it. No investigation is needed. I tried calling 3 times now just to be passed from pillar to post. when asking to speak to a manger the call gets dropped. It is simple. provide me with confirmation the smart device I tried to purchase is cancelled. I bought one from a place with the understanding about customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!