YF
Yvette F

1 reviews | Active since Oct 2018

03 Oct 2018, 20:31

Fnb how may we not help you should be more like it

Please assist as Fnb has listed a loan against my husband name that had been settled in full. We have tried to clear it. It was after a long struggle but now it is back. As it is ******* to list false info against your name..... We taking it to the ombudsman soon ...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2018, 09:07
Official

Good day Yvette,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Loans who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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